Life Quotes on Involvement

Asking high-return questions and listening to others responses is an advanced form of communication. It can be the most important step when you are confronted by someone with a problem. Good intentions can only get you so far. Coaches that don't listen usually fail to find out the other's point of view. That is when you become part of the problem, and not their solution.

Take time to prepare. Some due diligence on your part will keep you from playing a guessing game. Your questions will be on target at the beginning saving you both time and frustration.

Find gaps that are not exposed. Ask questions that solicit answers that provide the situation as it is currently, and how the other perceives the situation should be. Your solution will become "gap focused" because the gap is your reality point. That is where you want to be with targeted solutions, i.e. leading to the right answer that is not your decision, but theirs.

Restate, clarify and verify your understanding. This lays the groundwork for other proposals that offer client solutions. High-return questions get and keep your client involved in helping to find solutions. As an added benefit, high-return questions also create respect.

Concerns should be taken seriously. Get involved and stay involved applies to both you, and your client.


"Never tell people how to do things. Tell them what to do and they will surprise you with there ingenuity." - George S. Patton

"A man can succeed at almost anything for which he has unlimited enthusiasm." - Charles Schwab

"We must learn to be still in the midst of activity and to be vibrantly alive in repose." - Indira Gandhi

“The difference between 'involvement' and 'commitment' is like an eggs-and-ham breakfast: the chicken was 'involved' - the pig was 'committed'." - Unknown





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